Legal

Privacy Policy

Last updated: March 2026

1. Data Controller

Agentic Engineering Pte Ltd ("we", "us", or "our") is the data controller responsible for your personal data. We are a company registered in Singapore. If you have questions about how we handle your data, contact our Data Protection Officer at [email protected].

2. Data Protection Officer (DPO)

Our DPO can be reached at [email protected]. We aim to respond to all data protection enquiries within five business days.

3. Data We Collect

We collect the following personal data:

  • Contact form submissions: Name, email address, company name (optional), service interest (optional), and your message.
  • Analytics data: Pages visited, time on site, referral source, device type, and browser type. Collected via Google Analytics 4 (GA4) and Microsoft Clarity. This data is anonymised and does not personally identify you.
  • Cookie preferences: Your choice to accept or decline analytics cookies, stored locally in your browser.

4. Purpose of Data Collection

  • Respond to enquiries: We use your contact form data to reply to your message and follow up on your request.
  • Improve our website: Analytics data helps us understand how visitors use our site so we can improve the experience.

5. Legal Basis

  • Contact form: Legitimate interest — you submit your details to request a response from us.
  • Analytics cookies: Consent — analytics scripts only load after you accept cookies via the consent banner.

6. Data Retention

  • Contact form data: Retained for 2 years from the date of submission, then deleted.
  • Analytics data: Retained for 14 months per Google Analytics 4 default settings.

7. Third-Party Processors

We share your data with the following third-party service providers who process it on our behalf:

  • Resend — transactional email delivery for contact form submissions and auto-replies.
  • Google Analytics 4 — website analytics (only when you consent to cookies).
  • Microsoft Clarity — heatmaps and session recordings for UX improvement (only when you consent to cookies).
  • Railway — website hosting infrastructure.

8. International Data Transfers

Some of our third-party processors (Resend, Google, Microsoft) may process data outside of Singapore, including in the United States. These transfers are protected by the processors' compliance with applicable data protection frameworks and their contractual obligations to safeguard your data.

9. Cookies

We use the following types of cookies:

  • Essential cookies: Theme preference and cookie consent status. These do not require consent and are stored in your browser's localStorage.
  • Analytics cookies: Google Analytics and Microsoft Clarity cookies. These are only set after you click "Accept" on the cookie consent banner.

You can manage your cookie preferences at any time by clearing your browser's localStorage for this site. The consent banner will reappear on your next visit.

10. Your Rights

Depending on your location, you have the following rights regarding your personal data:

Under Singapore's Personal Data Protection Act (PDPA):

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to withdraw consent for data collection

Under the EU General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

11. Complaints

If you are a Singapore resident and believe your personal data has been mishandled, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg. If you are an EU resident, you may contact your local supervisory authority.

12. Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.